The City of Ionia Public Utilities Department oversees water supply, water distribution, and wastewater treatment operations. Our outstanding city staff is highly trained, and our facilities are regularly used for tours and training by the State of Michigan because of our commitment to excellence.
Chris Kenyon has been with the Department of Public Utilities for 42 years. Chris started as a wastewater treatment operator in 1979 and was appointed as director in January 1997. Chris holds a B, L1, A-1G, C-1C Distribution Water Certification, a D1 Limited Treatment Certification, and an S1 Distribution Water Certification.
Accomplishments. Chris is the National Director for the Michigan Rural Water Association and Treasurer for the National Rural Water Association, Small System Committee.
Office Hours:
Monday - Friday, 7 a.m. - 3:30 p.m.
Saturday, Sunday, and holidays, 7 a.m. - 11 a.m.
Contact:
720 Wells Street.
Ionia, Michigan 48846
Phone 616-523-0165
Fax 616-527-6002
Email [email protected]
If you think you have a leak, please check your meter before calling the City. Read instructions for checking your meter at the link below.
Download a File:
Meter Instructions, Check for Leaks
Hydrant flushing in the City of Ionia is performed in the spring and fall each year. When flushing occurs in your area, your water may become discolored. Thank you for your cooperation and attention in this matter. For more information, contact us at 616-523-0167.
At the May 23, 2011 meeting, the Ionia Regional Utilities Authority (IRUA) Board of Trustees adopted rules and regulations which establish uniform requirements for the connection, use, operation, and maintenance of the IRUA wastewater treatment plant. View the IRUA Rules and Regulations at the link below.
Download a File:
IRUA Rules and Regulations
City Council Representatives:
Our rates continue to be among the lowest in Michigan. A utility bill will be sent to you quarterly, every three months. Your bill is broken into sections to assist you with appropriately tracking costs. Effective July 1, 2020, the utility bill rates are as follows:
Commodity Charge
City Charge Per 1,000 Gallons
Water, $3.80
Sewer, $4.20
Township Charge Per 1,000 Gallons
Water, $5.70
Sewer, $4.20
Facilities Maintenance Charge
The City charges a facilities maintenance charge which assists in covering the cost of retiring outstanding debt on the water and sanitary sewer systems. These charges are billed based on a residential equivalent unit (REUs) with one REU equaling 22,000 gallons of usage.
City Charge (Per REU)
Water Facilities, $28.00
Sewer Facilities, $46.00
Township Charge (Per REU)
Water Facilities, $42.00
Sewer Facilities, $46.00
Fire Suppression Charge
The city levies a $500 fire suppression system charge per quarter for commercial customers with internal sprinkler fire suppression systems. This charge covers the cost of the city’s cross connection program and the readiness to serve charge for the water service line that feeds the sprinkler fire suppression system.
New residents or businesses must sign a Water / Sewer Contract at Ionia City Hall, 114 N. Kidd Street, Ionia, Michigan 48846. For more information, please contact us at 616-527-4170, ext. 5141. Deposits or fees must accompany this contract. The fees charged by the city are as follows:
Water
For water in the city, there is a $1,000 minimum tap fee. The tap fee is designed to cover the cost of cutting the roadway, placing the line on the main, installing the shut-off box behind the curb, and repairing the roadway.
Sewer
For sewer, there is a $1,500 tap fee.
New Businesses and Residents
If you are a new business or resident in Ionia and making a new tap on our water and sewer system, contact City Hall to arrange for the tap-in. Phone 616-527-4170. The Public Infrastructure Permit Application provided below will be required.
Download a File:
Public Infrastructure Permit Application (PDF)
The Homeowner Assistance Fund was established under section 3206 of the American Rescue Plan Act of 2021 (the ARP) to mitigate hardships associated with the coronavirus pandemic by providing funds to prevent homeowner mortgage delinquencies, defaults, foreclosure, loss of utilities or home energy services and displacements of homeowners experiencing financial hardship on or after January 21, 2020 or for those homeowners who experience a coronavirus pandemic financial hardship that began before January 21, 2020 but continued after that date.
Visit Online:
Link to further guidance
How May We Help You?
114 North Kidd Street Map
Post Office Box 496
Ionia, Michigan 48846
Phone 616-527-4170
Fax 616-527-0810
Business Hours:
Monday - Friday, 8:00a - 4:00p
(Holiday exception)
EMERGENCIES: PHONE 911
For local news and information,
tune to WION AM 1430/FM 92.7
or read the Ionia Sentinel-Standard